While video chat therapy does allow for more accessibility, it does not eliminate some of the key challenges that traditional therapy faces. There is no judging they are there to help any problem.
More and more clients are now opting for message therapy as an even more convenient and affordable solution.
Digital Operations With the connection digital, first contact resolution improves, and the demand curve for care flattens.
Costs are reduced up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Yes, online orders are manually pulled through by our online team.